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About Helpdesk Dental

Helpdesk Dental is a Carestream Dental provider for state-of-the-art dental technology, specializing in digital imaging and practice management software that enables dental and healthcare professionals to easily capture and share images, streamline their workflow, and enhance patient care. We offer consulting to help your practice implement, develop, and maintain HIPAA compliant systems and procedures. Our staff can provide on-site training to demonstrate how to effectively operate, implement, and integrate new technology into the systems already established in your practice.

Real IT with dental experience and focus.
  • Who We Are

  • The staff of Helpdesk Dental includes National Solution Provider (NSP) certified technicians and trained network administrators who specialize in all aspects of dental technology and networking solutions design, installation, maintenance, optimization, and troubleshooting.
  • What We Do

  • Our staff has the expertise to build and maintain networks and intranets flawlessly, as well as provides a support plan to ensure optimal performance of your practice’s IT products and systems.

Our Services

  • Practice Management Support

    Our qualified staff can provide your practice with end-user training for a variety of Practice Management software. We also provide on-call remote support for the top Practice Management software.

  • Practice Consultation

    We provide consultation to determine the goals and needs of your practice, and work to fulfill those objectives in the most cost-effective manner, assuring improved productivity and overall quality of patient care.

  • Proactive Support

    Helpdesk Dental provides "break-fix" type of service to our clients; We offer on-site or remote support is offered by our certified technicians and trained network administrators.

  • Reactive Support

    Helpdesk Dental manages your practice’s network and IT needs on a daily basis. We use monitoring software and Preventative Computer Maintenance & Defense Plans (PCMDs) to manage your technical assets to accommodate your practice's business goals and budget.