Our qualified staff can provide your practice with end-user training for a variety of Practice Management software. We also provide on-call remote support for the top Practice Management software. Helpdesk Dental believes that we set a standard for supporting these specialized tools; our technicians are trained and experienced with Practice Management softwares and can provide unparalleled support to your office.
Helpdesk Dental understands that when you have an IT issue, this can effect the entire office and in turn, your production. Helpdesk Dental will respond to your IT needs appropriately. In most situations, we can resolve your issue within the same day. Your office's production is important to us and we will be there when you need us.
HIPAA, the Health Insurance Portability and Accountability Act, sets the standard for protecting sensitive patient data. Since your office deals with protected health information (PHI), you must ensure that physical, network, and process security measures are in place and are actively being followed. Anyone who has access and/or provides support must also be in compliance with HIPPA; That includes your IT. Unlike many other IT companies, Helpdesk Dental is compliant with HIPAA standards.