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Practice Management Software Support

Our qualified staff can provide your practice with end-user training for a variety of Practice Management software. We also provide on-call remote support for the top Practice Management software.

Practice Consultation

We provide consultation to determine the goals and needs of your practice, and work to fulfill those objectives in the most cost-effective manner, assuring improved productivity and overall quality of patient care.

Proactive & Reactive Support

Helpdesk Dental provides "break-fix" type of service to our clients; We offer on-site or remote support is offered by our certified technicians and trained network administrators.

Other services we offer

  • Single Contact

    Helpdesk Dental will help you manage all your IT. If you're having a problem with your ISP or another technical vendor, have us contact them for you help mediate communications.

  • Quick Response Time

    Helpdesk Dental is located in Overland Park, Kansas. In most cases where on-site service is required, Helpdesk Dental can have a technician at your door within 4 hours.

  • HIPAA Compliance

    HIPAA compliance is a must for your office; Helpdesk Dental understands this needs and can implement tests and policies to ensure your practice’s HIPAA compliance.

  • Asset Reports

    Helpdesk Dental can help keep you informed about the status about your office. Our monitoring service allows us to collect and record information about your offices' assets.

  • Remote Support

    Our service team supports practice management software as well as other office software. We can help you resolve any issues with your software.

  • On-Site Support

    If an issue can't be resolved over the phone, we can have one of our technicians on site (usually) within 4 hours.

  • Network Solutions

    We provide consultation to determine the goals and needs of your practice, and work to fulfill those objectives in the most cost-effective manner, assuring improved productivity and overall quality of patient care.

  • Computer Sales, Service & Upgrades

    Helpdesk Dental can optimize your practice’s potential through our exceptional IT sales and support services. We can also perform upgrades to your practice’s existing technology systems while offering on-site training to ensure your staff’s full understanding and integration of new system components.

  • Software Licensing

    We can provide software licensing for a wide range of products compatible with your practice’s server and/or computers.

  • Practice Management Software

    Helpdesk Dental is a National Service Provider (NSP) for Carestream Dental Practice Management software and support. Our qualified staff can provide your practice with end-user training for a variety of Practice Management software.

  • Wiring/Cable Installations

    Our technicians deliver expert wiring and cabling for your practice’s network, audio/visual, phone, voice-over IDs, and security systems.

  • Digital X-Ray/3D Imaging Products and Installations

    We provide your practice with the technical knowledge and support to integrate digital and 3D imaging into optimizing patient care.

  • Data Retention/Backup Solutions

    Efficiently streamlining your practice’s daily operations and maintaining patient records electronically can be safeguarded by allowing our expert technicians to install the best backup solution to protect saved information securely. We offer on-site/off-site backup solutions to protect your practice from technical glitches.

  • PCI (Payment Card Industry) Compliance Solutions

    We can provide you with the necessary tools to meet each of the 12 requirements & 6 objectives of this security standard.

  • Anti-Virus/Anti-Malware Solutions

    We offer managed gateway and network level anti-virus/anti-malware solutions.

  • Hosted Email Solutions

    Improve your improve interoffice and client communication with our email services.