Services
Practice Management Software Support
Our qualified staff can provide your practice with end-user training for a variety of Practice Management software. We also provide on-call remote support for the top Practice Management software.
Practice Consultation
We provide consultation to determine the goals and needs of your practice, and work to fulfill those objectives in the most cost-effective manner, assuring improved productivity and overall quality of patient care.
Proactive & Reactive Support
Helpdesk Dental provides "break-fix" type of service to our clients; We offer on-site or remote support is offered by our certified technicians and trained network administrators.
Other services we offer
- Single Contact
Helpdesk Dental will help you manage all your IT. If you're having a problem with your ISP or another technical vendor, have us contact them for you help mediate communications.
- Quick Response Time
Helpdesk Dental is located in Overland Park, Kansas. In most cases where on-site service is required, Helpdesk Dental can have a technician at your door within 4 hours.
- HIPAA Compliance
HIPAA compliance is a must for your office; Helpdesk Dental understands this needs and can implement tests and policies to ensure your practice’s HIPAA compliance.
- Asset Reports
Helpdesk Dental can help keep you informed about the status about your office. Our monitoring service allows us to collect and record information about your offices' assets.
Remote Support
Our service team supports practice management software as well as other office software. We can help you resolve any issues with your software.
On-Site Support
If an issue can't be resolved over the phone, we can have one of our technicians on site (usually) within 4 hours.
Network Solutions
We provide consultation to determine the goals and needs of your practice, and work to fulfill those objectives in the most cost-effective manner, assuring improved productivity and overall quality of patient care.
Computer Sales, Service & Upgrades
Helpdesk Dental can optimize your practice’s potential through our exceptional IT sales and support services. We can also perform upgrades to your practice’s existing technology systems while offering on-site training to ensure your staff’s full understanding and integration of new system components.
Software Licensing
We can provide software licensing for a wide range of products compatible with your practice’s server and/or computers.
Practice Management Software
Helpdesk Dental is a National Service Provider (NSP) for Carestream Dental Practice Management software and support. Our qualified staff can provide your practice with end-user training for a variety of Practice Management software.
Wiring/Cable Installations
Our technicians deliver expert wiring and cabling for your practice’s network, audio/visual, phone, voice-over IDs, and security systems.
Digital X-Ray/3D Imaging Products and Installations
We provide your practice with the technical knowledge and support to integrate digital and 3D imaging into optimizing patient care.
Data Retention/Backup Solutions
Efficiently streamlining your practice’s daily operations and maintaining patient records electronically can be safeguarded by allowing our expert technicians to install the best backup solution to protect saved information securely. We offer on-site/off-site backup solutions to protect your practice from technical glitches.
PCI (Payment Card Industry) Compliance Solutions
We can provide you with the necessary tools to meet each of the 12 requirements & 6 objectives of this security standard.
Anti-Virus/Anti-Malware Solutions
We offer managed gateway and network level anti-virus/anti-malware solutions.
Hosted Email Solutions
Improve your improve interoffice and client communication with our email services.
About Us
Helpdesk Dental, a premier source for innovative dental technology products and systems. Offering nation-wide support since 2005, we are the one-stop source for your dental technology needs.
Contact us
- 6815 West 152nd Ter
Overland Park, KS,
66223 - 855-524-3571
- 866-593-8316
- [email protected]
