IT can be a laborious and can result in juggling many contacts. Helpdesk Dental aims to remove the burden of getting any issues with your practice management software resolved without you having to sit on hold for extended periods of time. Helpdesk Dental will work with your practice management's support team to resolve the issue; often times, without intervention from you. This leaves you free to focus on patient care.
HIPAA, the Health Insurance Portability and Accountability Act, sets the standard for protecting sensitive patient data. Since your office deals with protected health information (PHI), you must ensure that physical, network, and process security measures are in place and are actively being followed. Anyone who has access and/or provides support must also be in compliance with HIPPA; That includes your IT. Unlike many other IT companies, Helpdesk Dental is compliant with HIPAA standards.
Helpdesk Dental can provide your practice with end-user training for a variety of Practice Management software.
Helpdesk Dental can help keep you informed about the status about your office. Our monitoring service allows us to collect and record information about your offices' assets.